Privacy Policy
Effective Date: Apr. 2, 2026
VoxMD (“VoxMD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through voxmd.com and through our business communications, including SMS/text messaging used for internal business purposes.
Scope of This Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and protect personal information collected through our website, communications, and related business operations in the United States.
Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Contact Information: such as your name, email address, phone number, company name, and job title.
- Communications Information: such as the content of messages you send to us and records of communications with us.
- Device and Usage Information: such as IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
- Analytics Information: such as aggregate website usage data collected through Google Analytics.
How We Collect Information
We may collect information directly from you when you submit a form, contact us, communicate with us by email or text message, or otherwise provide information voluntarily.
We may also collect certain technical and usage information automatically when you visit our website, including through cookies, server logs, and analytics tools such as Google Analytics.
How We Use Information
We may use personal information to:
- Operate, maintain, and improve our website and business operations.
- Respond to inquiries and communicate with users, employees, contractors, vendors, and business contacts.
- Provide internal business communications and administrative notifications.
- Monitor website performance and understand aggregate website usage.
- Protect against fraud, unauthorized activity, and security risks.
- Comply with legal, regulatory, and contractual obligations.
Website Analytics and Cookies
We do not actively track users for advertising purposes through our website. However, we may use Google Analytics and similar tools to understand website traffic, page usage, and general performance. These tools may use cookies or similar technologies to collect information about your interaction with our website.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.
SMS and Text Messaging
VoxMD may use SMS/text messaging for internal business communications and operational purposes. These messages are not offered as a commercial messaging service for sale to third parties.
Employees provide their phone number during onboarding for the purpose of enabling multi-factor authentication via SMS.
By providing your mobile phone number and opting in to receive text messages from VoxMD, you consent to receive SMS/text messages related to internal business operations, account-related communications, scheduling, coordination, and other non-marketing administrative purposes, as applicable.
Message frequency: Message frequency varies based on operational needs and your interactions with VoxMD.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
How We Disclose Information
We do not sell personal information.
We may disclose personal information in the following limited circumstances:
- To service providers and vendors that help us operate our website, communications, analytics, and business systems.
- To comply with applicable law, regulation, legal process, or governmental request.
- To protect the rights, property, safety, and security of VoxMD, our users, or others.
- As part of a business transaction such as a merger, acquisition, financing, or sale of assets.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data, consent records, and related personal information will not be sold, shared, rented, or transferred to any third parties or affiliates for marketing or promotional purposes.
All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent, except as necessary to provide messaging services, comply with law, or protect the security and integrity of our communications systems.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to satisfy legal, operational, contractual, and recordkeeping requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
Your Choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we maintain about you. You may also opt out of SMS communications by replying STOP to any message you receive from us.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services such as Google Analytics. We are not responsible for the privacy practices of third parties, and their services are governed by their own policies and terms.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- VoxMD
- Website: voxmd.com
- Email: support@voxmd.com